As part of the APS Project Management Office, Cognitive Technologies managed the selection and implementation of a new Secure File Transfer Protocol (SFTP) Architecture to ensure that clients were transmitting files on a secure channel.
APS Healthcare owned the Office Communicator Suite and was currently running the Instant Messenger (IM) feature as a test inside the IT department. This project was undertaken to implement and deploy IM to the rest of the enterprise.
Cognitive Technologies was brought in to jumpstart the PMO for a client project to centralize and consolidate 10 independent country-based HR service centers into a single HR service provider for GM Europe.
Most clients who purchase learning management systems (LMS) get quickly bogged down in the competency management module. Cognitive Technologies facilitated the development of a competency model conversion strategy and structure to help new LMS clients convert their existing models and improve implementation success.
As a subcontractor to ACS State Healthcare, Cognitive Technologies set up the PMO on the Georgia Medicaid Claims Processing System Program. We provided project managers and business analysts throughout the course of this multi-year project for state government.
The Treasury department’s Office of the Comptroller of the Currency (OCC), like most civilian Federal agencies, relies upon IT to perform its mission. At any time, the OCC has multiple mission-critical projects under development. The OCC executive staff chose the team of Cognitive Technologies and SI International to implement the project management tools and processes necessary to achieve a significant improvement in their ability to manage IT projects.
Cognitive Technologies developed a professional, PMBOK-aligned project management handbook for the OCC at the Department of Treasury. The handbook included processes, tools, and job aids for small, medium, and large IT projects.
Cognitive Technologies provided staff augmentation for Pathlore, a learning and competency management system (LMS) vendor (since purchased by SumTotal). This included certified project managers, business analysts, and competency specialists to lead and support client implementations of Pathlore's learning/competency management system.
Cognitive Technologies conducted a summative (i.e., end of development phase) usability evaluation of the Deltek timekeeping system prior to its finalization and rollout.
Cognitive Technologies provided user interface staff augmentation to Next Century Computing and led all user interface requirements for a new FBI Fingerprint System.
Cognitive Technologies’ personnel, working through RWD Technologies, conducted an extensive performance analysis of call center representatives to determine user-centered requirements for a new user interface for the call center system. We then led the design team to create new screens that met job and work process requirements.
Cognitive Technologies, under contract to Next Century, used the scenario-based engineering methodology we developed to capture, analyze, and document the user-requirements for a rental/check out system for use at AMF bowling centers.
Cognitive Technologies provided strategic consulting, from visioning through business plan development and technology gap assessment, to enable Wyeth to plan and select appropriate tools for their collaborative learning and knowledge management program.
Cognitive Technologies provided project management, business analysis services, and competency modeling expertise for a PNC Bank project to deliver a uniform performance management methodology integrated with their HRIS, learning management system (LMS), and a recently-purchased competency management system. Cognitive Technologies also facilitated a change management project to support the rollout of the new integrated system.
Under contract to Perot, Cognitive Technologies provided professional PMO staff and conducted project management reviews and a comprehensive analysis of program schedules, identified core process gaps, designed PMO governance processes and procedures, and drove organizational change for the Federal Student Aid’s Virtual Data Center (VDC) PMO.
Cognitive Technologies trained the federal government team charged with the implementation and rollout of the CATSS system in our EASE methodology for change/transition management. We coached this team throughout the first three phases of this methodology and facilitated a number of critical stakeholder groups for the client.
Cognitive Technologies conducted a worldwide task analysis of the critical content, tools, job aids, and information used by analysts, then developed a database and collaborative prototype to demonstrate the feasibility and value of global content management and knowledge sharing.
Cognitive Technologies customized MS SharePoint to develop a team collaboration portal for EPA project management staff. Then we customized and delivered training and created job aids and process documentation for EPA project managers.
Cognitive Technologies, under contract to our partner PPG, conducted a global human performance analysis with executives to develop a competency model and self-directed learning experiences to improve executive succession planning, development, and job success.
Cognitive Technologies provided project management, business analysis, and PMO expertise for a large, multiple project program funded by the Dept of Education.
Cognitive Technologies, as a member of the University of Texas team, managed and led all knowledge acquisition activities and conducted human performance analysis for a multiyear DARPA-funded project.
Cognitive Technologies, teamed with McBassi, created a comprehensive global Quality and Evaluation System for Staff Learning Programs for the organizational learning group of the Bank of Hong Kong, a corporation with over 30,000 people in 500 offices in more than 50 countries.
Cognitive Technologies provided project and process management expertise to help this transportation agency get and keep the Computer-Aided Dispatch/Automatic Vehicle Location System on track and keep it there, while achieving the business benefits stated for the project.
Cognitive Technologies evaluated current business processes and recommended computer-based process improvements. Then we implemented and configured MS SharePoint and ProjectServer and trained the R&A team in their use.
Cognitive Technologies conducted a comprehensive, nation-wide analysis of the technician job and developed an outcome-based training curriculum for the job role, while coaching and training the Orkin team in Performance DNA methodology.
Cognitive Technologies led the review and consolidation of the data in order to create a performance-based competency model and curriculum for UBS financial analysts.
Cognitive Technologies supported United Way of America’s VP of Talent Development by analyzing CEO performance and creating and introducing performance-based competency models to guide leadership development, selection, and succession planning.
Cognitive Technologies implemented a complete PMO, including tools (SharePoint, ProjectServer, PWA) and processes for managing a large complex Federal Program.