Items ordered from Cognitive Technologies are shipped electronically, or by UPS, Fed Ex, or USPS. For any delivery-related queries that you may have prior to your purchase, please call us on 1.888.PMGURU1 (888.764.8781).
Electronic Delivery
For electronic delivery (required for customized or personalized products), you must provide a valid email address. Please set your spam filter to accept email delivery from the domain cogtechinc.com. Customized or personalized products will be delivered electronically 7-10 business days after your payment has been processed through your financial institution.
Physical Delivery
A street address is required for delivery of physical products. Merchandise will be delivered via standard ground transportation, which takes 7-10 business days to most locations. You may request express delivery, which takes 2-3 business days, for an additional charge. Processing time for in stock items is approximately 2 business days. Business days are Monday through Friday, excluding holidays. Delivery times do not include processing time.
At this time Cognitive Technologies only ships merchandise to the U.S. Additional charges will be applied to merchandise shipped to Alaska and Hawaii.
Express shipping is not available for P.O. Box and APO/FPO addresses.
- Your order will be delivered between 9am and 5pm, Monday to Friday (excluding public holidays). Estimated delivery time of 7-10 working days does not commence until your payment has been received and processed by Cognitive Technologies.
- The delivery time of 7-10 working days is an ESTIMATE only and the delivery date will be affected by:
(a) Clearance of your payment to us from your financial institution;
(b) Your delivery address. If you live in a non-metropolitan or regional delivery zone a longer delivery time may apply to your order.